Term of Use

Welcome to YUMI SUSTAIN! YUMI provides its services to you subject to the following conditions. If you visit or shop at www.yumisustain.com, you accept these conditions. Do read them carefully, as they govern the agreement between You (the Buyer/Registered User) and Us/We (YUMI).  


The protection of your privacy is important to us. Please review our Privacy Policy, which also governs your visit to http://www.yumisustain.com, to understand our practices.


When you visit http://www.yumisustain.com or send us e-mails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Unless indicated to the contrary, YUMI owns all Intellectual Property Rights to and in the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Us without obtaining our authorization.

All content included on this site is the exclusive property of YUMI or its content suppliers. All software used on this site is the property of http://www.yumisustain.com/ or its software suppliers.

YUMI has filed applications for registration under the Trade and Merchandise Act and Rules at Delhi under different classes and is awaiting registration. Any violation of our trademarks will render you liable for legal action.


If you use the Website as a Registered User, you agree that you are competent to contract with us. Should we find that you are under 18 years old we reserve the right to terminate your membership and refuse to provide you access to the Website.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur through and under your account or password. You agree to provide true, accurate, current and complete information about yourself as prompted by the website registration form. If you provide any information that is untrue, inaccurate, or incomplete or we have reasonable grounds to suspect so, or that it is not in accordance with the User Agreement, we reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

As a condition of purchase, we require your permission to send you administrative and promotional emails. We will send you information regarding your purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of our emails. Please see our Privacy Policy for details. The offers made in our promotional messages shall be subject to change at the sole discretion of YUMI.

You undertake not to upload, modify, publish, transmit, update or share any information that is contained on the website that belongs to another person and over which you have no right; is harmful, harassing, defamatory, obscene, or otherwise unlawful in any manner whatever; infringes any intellectual property or other proprietary rights; or violates any law for the time being in force.  In case you violate these conditions, you shall be solely responsible and shall face all legal consequences by yourself and YUMI shall in no manner be held responsible for the same.


The price of our goods as mentioned on our website is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped. The tax rate applied and charged upon the order shall include combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes and/or such other levy/ duty/ surcharge that we may have to incur in addition to the normal taxes we may have to pay. We also levy delivery charges which may include postal charges / shipment charges etc.

Prices shown on the website are subject to change without prior notice. These prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.


Our shipping and processing charges are intended to compensate us for the cost of processing your order, handling and packing the products you purchase and delivering them to you. For further information please refer to our Shipping & Payment Policy: http://www.yumisustain.com/.


While availing any of the payment method/s offered by us, we are not responsible nor are we liable in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction; or (b) exceeding the credit limit agreed between you and your bank; or (c) any payment issues arising out of the transaction; or (d) your transaction being declined for any other reason.

All payments made against the purchases /services on http://www.yumisustain.com/ by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by us. Before shipping your order, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done to ensure a safe and secure online shopping experience to our users.


YUMI endeavours but does not guarantee to deliver products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if we fail to deliver any products in the stipulated time frame. If you fail to take the delivery of the goods, we may at our  discretion charge you for additional shipping cost.


All items purchased from http://www.yumisustain.com/ are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipper.


Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. YUMI reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account within a period of 30 working days.


YUMI shall make all endeavors to deliver defect free products to you. Any item you purchase on our website does not qualify for return unless the product delivered is damaged or has manufacturing defects. In case you receive a defective and/or damaged product please notify us within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for a return. We hold the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy: http://www.yumisustain.com/


From time to time there may be information on our Website that may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice.


The description of goods on our website seeks to be as accurate as possible. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to contact us within 48 hours of receipt and we will provide a solution as per our discretion. YUMI is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.


As all our products are hand woven using the finest natural fibres, there are bound to be subtle variations in colour, texture and finish. This is intrinsic to handmade fabrics. We pride ourselves on working with crafts people engaged in hand spinning, dying, weaving, block printing and embroidery. We use vegetable dyes with the goal of minimizing our impact on the environment while striving for the best colour properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.

Colours: We have done our best to display as accurately as possible the colours of the products shown on this website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.


The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please ensure you select the size best suited to you.


All information, content, materials, products (including software) and other services included on or otherwise made available to you by YUMI are provided on an AS IS and AS AVAILABLE basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of the services, or the information, content, materials, products (including software) or other services included on or otherwise made available to you through our website, unless otherwise specified in writing. You expressly agree that your use of the website is at your sole risk.

YUMI does not warrant that this Website will be constantly available, or available at all or that any information on this Website is complete, true, accurate or non-misleading.

We will not be liable to you in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. You acknowledge, by your use of this Website, that you do so at your sole risk, and that you assume full responsibility for all risks associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that we shall not be liable for any damages of any kind related to your use of this Website.


You agree to defend, indemnify and hold YUMI harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.


In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice we may immediately limit your activity, remove your information, or terminate your membership.

Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

If you have any questions regarding this, you can contact our Customer Care Team at + 91 9205831300 or send email us at yumisustain@gmail.com



We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions are found to be invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.


The failure by  YUMI to enforce at any time or for any period any one or more of the terms or conditions of the Agreement shall not be a waiver by YUMI of them or of the right any time subsequent to enforce all Terms and Conditions of this Agreement.


YUMI's failure to perform any of its obligations and the non-furnishing of the Service, shall not entitle you to raise any claim against us, nor will it be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through Force Majeure the fulfilment by either party of any obligation set forth in this Agreement is delayed, the period of such delay will not be counted in computing periods prescribed by this Agreement. Force Majeure includes war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond our control that directly or indirectly hinders or prevents us from commencing or concluding any transactions set out here. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.


This Agreement shall be construed and the legal relations between YOU and YUMI hereto shall be determined and governed according to the laws of India. If any dispute arises between you and YUMI regarding your use of this Website or your dealing with YUMI, in connection with the validity, interpretation, implementation or breach of any provision of the Terms & Conditions, the dispute shall be subject to the exclusive jurisdiction to the Courts of New Delhi.


These Terms and Conditions shall be governed and construed in accordance with the laws of India.

This document is an electronic record in terms of the Information Technology Act, 2000 and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 and rules thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures. Notwithstanding anything contained or said in any other document, if there is a conflict between the terms mentioned here and any other document, the terms contained in this document alone shall prevail for the purposes of usage of this Site.


In case of any queries please send us an email at yumisustain@gmail.com or call us on + 91 9205831300, during working hours, Monday to Friday.


We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review this page every time you purchase products from us or use our Website.